Family Rice Mill & Farm Operations Management
Ongoing
Family-Owned Rice Mills & Farming Operations — Karnal, India
- Support the operational management of the family's rice mills and farmland, including production scheduling, supply logistics, and quality control in an agricultural processing environment.
- Coordinate seasonal workforce planning and vendor relationships during peak harvest and milling periods, balancing output targets with resource and equipment constraints.
- Contribute to day-to-day business decision-making, including inventory oversight and cost management.
Shipper Receiver / Freight Associate
January 2023 – Present
The Home Depot — Charlottetown, PE / Woodbridge, ON (multiple locations)
- Operate forklift and reach truck to unload and organize lumber, drywall, and bulk seasonal materials, maintaining safety and efficiency standards.
- Load delivery trucks each morning, ensuring accurate and timely order fulfillment.
- Use electric pallet jacks and other material-handling equipment to organize inventory throughout the store.
- Perform pack-out and stock replenishment while adhering to workplace safety protocols in a fast-paced environment.
Technical Support Specialist
August 2023 – August 2024
Buchanan Technologies — Charlottetown, PE
- Delivered Tier 1 technical support to Humber College faculty, staff, and students via phone, email, and ticketing system, ensuring timely resolution of IT issues.
- Troubleshot hardware, software, Microsoft 365, and network connectivity issues across Windows and macOS devices.
- Managed user accounts and access permissions in Active Directory, including password resets and multi-factor authentication (MFA) support.
- Documented and tracked incidents in the ticketing system, escalating complex issues while maintaining strong customer service standards.